You went above and beyond what we would have expected from an agent, in order to ensure that things happened quickly for us, as well as making the whole process as stress free as buying a house can be! Again, thank you, we have no hesitation in recommending your services to friends in the future.
Richard and Wendy
Thank you for the effort you put in to selling our property. The sale price more than exceeded our expectations and we believe this was a direct reflection of all your hard work and enthusiasm. We also appreciated the follow up after open homes and regular communication along the way. We cannot recommend you strongly enough, you were a pleasure to deal with and we thoroughly enjoyed selling our property with you.
We were introduced to Charlotte and Dirk after a recommendation from one of their past customers. We invited them to make a pitch alongside another party and we are pleased to say their presentation was 'heads and shoulders' above what we have seen before and the manner in which they presented the facts, without the sugar coating, was refreshing. Engaging them from the initial contact and the listing proposal - the campaign started as it was meant to go on - and nothing altered throughout. As an out of towner, Charlotte and Dirk also offered and took care of everything, from home staging and professional photography, to liaising with our tenants - and their willingness to make the process as smooth as possible was evident right from the get-go. The three-week Auction campaign started strongly, the recommended advertising hitting the mark and their broad database clearly evident based on the strong numbers through the property via private viewings as well as the Open Homes. We received regular market feedback and this was delivered in a straight up, honest manner and we always felt we knew exactly where the program was tracking. It's therefore no coincidence that not only did the campaign produce a multi offer pre the auction, but also the outcome significantly exceeded our expectations. It is without hesitation that we recommend them.
Charlotte and Dirk were extremely professional throughout the process of selling our house. Phil and I were very impressed with their positive attitude and we appreciated their honesty in laying out exactly what we would expect. They are a great team and easy to deal with and have no hesitation recommending Charlotte and Dirk to anyone selling their property.
Phil and Nikky
Charlotte and Dirk provided us with regular extensive market updates and things we should be considering prior to selling. Once our property was listed, the professional level of detail provided through communication and market knowledge reinforced that we had made the correct decision to entrust Charlotte and Dirk with the sale of our home. Within a week of listing we achieved multiple offers and our home was sold prior to the first scheduled open home. We would not hesitate to recommend them to any potential seller that requires a professional and superior service that achieves an outstanding sale result.
Matt and Cindy
Charlotte and Dirk passionately worked for me and kept me up to date with all progress, good and bad. I felt they both genuinely cared about me and the outcome.
As a first time home seller, I was really sceptical about the process, so much so, that I even considered selling privately what was I thinking?! These guys are down to earth, professional and true to their 'refreshingly different' marketing. They took care of the WHOLE process and 100% convinced me they had MY best interests in mind when it mattered.
I have no hesitation in recommending Charlotte Gardner for Real Estate marketing. We have bought and sold several properties and our experience with Charlotte was the best so far. We came down from Auckland with limited time or local knowledge. Charlotte is a very good listener, she quickly ascertained our needs and pro-actively helped us find a great property in Mt Maunganui. Charlotte is very well organised and an extremely able communicator. She combines her professionalism with a friendly, approachable nature and a customer service focus. Charlotte conducted the final transaction with integrity and was happy to follow up even small additional matters in her after sales service. She is highly recommended.
Charlotte handles the delicate process of negotiation superbly. She is honest, budget conscious and very personable and I can therefore give her the highest recommendation possible.
We found Charlotte to be outstanding in her professionalism and willingness to assist us in any way she could. Nothing was too much trouble and we could see she not only had a fantastic manner with us, she was able to negotiate and communicate with other agents in a most professional way. We would highly recommend her.
Murray and Viv Nixon
Charlotte's natural, friendly and willing manner allowed us to be relaxed and comfortable from the first phone call to the final sorting of the small stuff after purchase. She made us feel nothing was too much trouble and we would seek her out again.